Kentro for Internet Providers
Automatic technical triage, 24h support and hot leads for sales.
Chat with IA Provedor on WhatsApp
AI trained for isps. Ask real questions, test objections and see how it serves your customer — in less than 30 seconds.
What changes in operations
in overload on human support
in first-contact resolution
in recovery of interested leads
of ISPs run 24h support
in response time at peak hours
The pain of those serving isps
Regional ISPs deal with a high volume of technical tickets, many repetitive or about common failures. There's difficulty in keeping customer history across channels and little predictability of spikes. Losing leads to inadequate triage or slow off-hours response is also common.
How we solve it
Kentro integrated WhatsApp, phone, Instagram and email into a single panel. The AI assistant does initial triage, identifies issue type, urgency and customer profile, registers leads in the CRM, suggests plans and sends billing links. Off-hours, it stays active providing basic support — equipment reboots and protocol follow-up.
- Omnichannel panel with WhatsApp, phone, Instagram and email.
- 24h AI assistant trained for your segment.
- CRM with lead scoring and full history.
Those who use it, tell.
"Before, our agents spent hours on basic problems. Now the assistant does the first filter and sends us only what really needs people."
"We managed to serve after hours and that kept customers who used to cancel."
"The AI assistant became an ally to capture new customers and even close plans directly with those ready to buy."
Want these results in your operation?
In 20 minutes we'll show how Kentro fits into the daily work of isps.
Other segments
Your next lost sale starts tomorrow. Unless you fix this today.
Book a 20-minute demo — no cost, no hard pitch. We'll just show you what your operation looks like from here on.
- 0800: 0800 550 2020
- WhatsApp: (11) 91582-7716
- Comercial: (38) 3220-8706
- contato@kentro.com.br
- Al. Rio Negro, 503 — Sala 2020, Alphaville, Barueri/SP