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Kentro for Condominiums

Bills, incidents and bookings solved on their own — people only on what matters.

Try now · IA Eva (SDR)

Chat with IA Eva (SDR) on WhatsApp

AI trained for condominiums. Ask real questions, test objections and see how it serves your customer — in less than 30 seconds.

Real results

What changes in operations

-52%

in call volume to the center

+40%

in first-contact resolution

-47%

in response time for common demands

34%

of interactions happen after hours

18h/month

saved per agent in triage

The problem

The pain of those serving condominiums

Condominium managers face simultaneous demand from residents and trustees. There's difficulty in centralized communication, excess of calls and emails, second-copy requests, booking of common areas and follow-up on incidents and maintenance.

The Kentro solution

How we solve it

Kentro deployed an omnichannel system that concentrates all interactions in a single panel. The AI assistant works after hours, handles frequent questions, issues second copies via ERP integration and filters demands by priority. Integrations with management systems log incidents, update maintenance status and triage without human involvement.

  • Omnichannel panel with WhatsApp, phone, Instagram and email.
  • 24h AI assistant trained for your segment.
  • CRM with lead scoring and full history.

Those who use it, tell.

"Kentro's assistant solved our bottleneck. Residents can solve on their own what used to flood our line."
Diego Martins
Director — ConectaCon
"We automated billing and incident logging. The reduction in team load was visible in the first month."
Mariana Prado
Operational manager
"The AI assistant is polite, efficient and solves everything. Residents praise the speed."
Laura Reis
Professional trustee

Want these results in your operation?

In 20 minutes we'll show how Kentro fits into the daily work of condominiums.

Your next lost sale starts tomorrow. Unless you fix this today.

Book a 20-minute demo — no cost, no hard pitch. We'll just show you what your operation looks like from here on.

AIChat on WhatsApp