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Case · Health

Kentro for Medical Clinics

End no-shows, organize the schedule and reply on WhatsApp in seconds.

Try now · IA Dr.

Chat with IA Dr. on WhatsApp

AI trained for medical clinics. Ask real questions, test objections and see how it serves your customer — in less than 30 seconds.

Real results

What changes in operations

-40%

in appointment no-shows

+30%

in WhatsApp appointments

-50%

in response time at peak hours

38%

of volume comes after business hours

-45%

in reception calls

The problem

The pain of those serving medical clinics

Medical clinics suffer from decentralized scheduling, a large number of no-shows, repetitive questions about exams, times and insurance, and high demand at peak hours. Reception desks are overloaded and patients face long waits on WhatsApp or phone.

The Kentro solution

How we solve it

Kentro integrated WhatsApp, phone and Instagram into a single panel. The AI assistant operates outside hours and at peaks, answering frequent questions, guiding on exam prep, scheduling appointments in the CRM and sending automatic confirmations. It also separates leads between browsers and interested parties, prioritizing commercial service and reducing no-shows.

  • Omnichannel panel with WhatsApp, phone, Instagram and email.
  • 24h AI assistant trained for your segment.
  • CRM with lead scoring and full history.

Those who use it, tell.

"Before, our reception was always full of messages and calls. Now everything is centralized, and Kentro's assistant handles the most common questions."
Juliana Amaral
Manager — Clínica VivaMais
"The no-show rate dropped after automatic reminders started. And best of all: with no team effort."
Dr. Rafael Toledo
General practitioner
"The assistant explains exam prep and separates those who just want to know the price from those who will really book. It optimized our work a lot."
André Mendonça
Commercial coordinator

Want these results in your operation?

In 20 minutes we'll show how Kentro fits into the daily work of medical clinics.

Your next lost sale starts tomorrow. Unless you fix this today.

Book a 20-minute demo — no cost, no hard pitch. We'll just show you what your operation looks like from here on.

AIChat on WhatsApp